Terms & Conditions

1. Agreement to Terms

By accessing or using our AI voice agent services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access or use our services.

2. Service Description

Our AI voice agent platform provides automated voice communication services powered by artificial intelligence. The service includes:

AI-powered voice interactions
Natural language processing capabilities
Automated customer service solutions
Voice recognition and response systems
Integration with existing business systems

3. User Responsibilities

When using our AI voice agent services, you agree to:

Provide accurate and complete information for voice agent configuration
Maintain the security of your account credentials
Use the service in compliance with all applicable laws and regulations
Not attempt to reverse engineer or manipulate the AI voice systems
Not use the service for any illegal or unauthorized purpose

4. AI Voice Agent Usage

Users must clearly disclose to their customers that they are interacting with an AI voice agent. Misrepresentation of AI agents as human operators is strictly prohibited.

The AI voice agents are designed to:

Provide automated customer service responses
Handle routine inquiries and tasks
Escalate complex issues to human operators when necessary
Maintain conversation logs for quality assurance

5. Data and Privacy

All voice interactions and related data are subject to our Privacy Policy. Users acknowledge that:

Voice recordings may be stored and processed for service improvement
Conversation data may be analyzed to enhance AI capabilities
Personal information is handled according to our Privacy Policy
Users maintain ownership of their customer data

6. Service Limitations

Users acknowledge that:

AI voice agents may not understand all accents or dialects
Service availability depends on internet connectivity
Complex or emotional issues may require human intervention
Response accuracy is not guaranteed for all scenarios

7. Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice, for any breach of these Terms and Conditions.

8. Contact Information

For any questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: (555) 123-4567